Passports have to be valid for 6 months from date of departure irrespective of nationality. All Passports have to have a readable chip.

Green card should be valid until the date of return. The original green card may be requested by the Embassy.

Your meningitis documentation must be stamped and signed by a certified medical physcian/institute.

If you are currently a Green Card holder then you can apply for Hajj Visa as long as your Green Card is valid from the date of departure.

If you are located in the DMV area. We recommend the follow vaccination centers:

Laurel

Access Med Care

Dr. Abdul Munim

Tel: 1-301-642-7957

Baltimore

Dr. Jawaid

Tel: 410-736-3166

Virginia

Travel Clinic

Tel: 703-313-50560

Falls Church

Dr. Awan

7115 Leesburg Pike, Falls Church, VA

Tel: 703-522-8840

Please bring the following:

Small sleeping bag

Medicine Antibiotics etc…

Snacks for muzdalifa can be taken from here or bought from there

All baggage should have wheels

Ehram and accessories if traveling to Makkah first.

Sunglasses

Collapsible water bottle

Air pillow

Small first aid kit

Money belt

Positive attitude

A suitcase full of patience

Do not bring the following:

Expensive jewelery, watches, electronic equipment should be left at home.

Excess luggage

Extra large luggage for Mina, a small rucksack on wheels will suffice.

Sacrifice is done by our representatives and are monitored throughout the process.

If you have bought a quad package, then men and women will be separated except if the men and women are four in count of the same family and also mehram to each other. If they are not mehram to each other then they are not allowed to sleep in the same room nor will the request be entertained.

One week before departure.

$1,000 per family for food and snacks not included in the during meal times, and any other personal expenses.

Call the agency and see if a double room is available. Room changes are subject to availability.

See their official page here

Al Bait Guests (formerly known as the Establishment of South Asia)
is one of the largest Hajj service providers, operating for over 40
years. They have served approximately 600,000 Hajj pilgrims from
South Asia annually, almost one-third of all pilgrims. They have
consistently earned recognition for being an excellent service
provider. They are licenced and appointed by the Ministry of Hajj to
organise Hajj for pilgrims travelling worldwide.

We are confident that working with Al Bait Guests is the right decision;
here is why:

• They have decades of experience in serving Hajj pilgrims.
• They have an excellent track record.
• We share the same values in terms.
• They are passionate about integrity and quality of service.
• They have a pilgrim-centric mindset.
•  They have the financial capacity to deliver such a project successfully.

Nusuk Hajj is the one-stop-shop platform overseen by the Ministry of
Hajj and Umrah, which offers pilgrims from serviced countries a
variety of Hajj packages provided by authorised service providers,
ensuring a seamless Hajj experience. You can register yourself and
your companions on their website, not the Nusuk App.

You can contact the Nusuk support team via any of these channels.

• Live Chat on the website.

Connect with their live agents instantly for fast and tailored assistance with all your Hajj-related questions and inquiries.

• Support Email.

Do not hesitate to reach them via email.
The team is there to assist you promptly.

• Support Centers.

Book an appointment to get support and assistance.

The Nusuk app is used to book Umrah and Rawdah. The Nusuk Hajj website is the only platform on which to register for Hajj.

You can find all the Broadcast channels on the Al Bait Guests website.

The Nusuk portal and overall process have remained consistent.
The ministry continuously updates and enhances it annually to ensure efficiency and ease of use.

Passports should be valid for more than six months to cover your journey to and from Hajj. If your passport expires before then, you should renew it and register.

Yes, you can use the same profile. You will be able to edit and amend where needed.

• To resolve this issue, please follow these steps:
• Raise a Ticket:

• Submit a support ticket via Nusuk’s help center.

• Clearly Explain Your Request:

• Clearly state that you wish to delete your profile completely from Nusuk.

• Mention that you are the profile holder and grant permission to delete the profile.

• Be Persistent:

• If you receive a generic response, such as instructions to reset your password, reiterate your original request (as outlined in step 2.

• Answer Phone Calls: 

• You may receive a call from the service center at +966115103319.

• Answer the call and explain your request clearly, using simple terms:

“Please delete/remove my profile/account from Nusuk.”

• Follow Up via Email:

• If requested, send a copy of your passport to support @hajj.nusuk.sa, including: 

1. Your full name as per the passport.
2. Passport number.
3. Contact number.
4. Restate your request to delete your profile.

• Patience and Persistence:

• It may take the operators 2–3 attempts and a few days to acknowledge and understand your request.
• Once the request is processed and your profile is completely deleted, you should be able to register a new profile successfully.

Nusuk will verify the submitted data, and you will be informed of the next steps phase by phase. Please follow the latest news on the telegram channels to receive the latest update.

The Nusuk support team is available 24/7 to answer all your inquiries via:

 [email protected] 

00966920031201 

www.hajjnusuk.com

Registering on the platform does not mean you will be accepted for Hajj. Packages and payment will be available at a later time. Please subscribe
to the newsletter and the Al-Bait Guests Telegram Group to follow up on reservation opening dates.

You can add family members by entering their details or using their email addresses to link profiles during registration. They will receive a
verification code to share with you. You can activate your eWallet, but it should only be topped up once you add all the family members. By adding family members, they would need to be residing in the same country and will all choose the same package type.

You can perform Hajj together when adding your family through your
platform account. As the admin of your family group, you will be responsible for the selection, e-wallet funding, and payment of the package cost for both yourself and your family members.

You can log in using the email the lead used to add you as a family member, access the platform, and view your account and package details.

The maximum number of family members you can add is seven.

Family members must be in the same country of residence as you.

Yes, you can de-link a family member. By doing so, all records and data will be permanently deleted from your profile and become an independent account unconnected to yours.

Yes, you can transfer the account authority of your account to one of your family members in the ‘My Family’ section. By selecting the‘Transfer Authority’ icon for the family member, they will receive a request in their notifications. Upon acceptance, you will lose the authority to manage the family and select and purchase packages.

Yes, pilgrims under twelve are currently not accepted for Hajj.

During Nusuk registration, you may be prompted to input a flight number and arrival day. Feel free to use any flight number and day during Hajj; the system will gather accurate information later without impacting your application.

Profiles are typically verified within 24 hours to a week. However, there is no definitive time frame for the verification process, as certain factors, such as the review of immigration status documents, may require additional time for thorough vetting. If the verification
process takes longer than a month, it is recommended to speak with a guide who can assist in investigating the matter further.

Most rejections occur due to issues with immigration status documents or failure to meet photo size requirements. If you encounter difficulties with these aspects, we recommend contacting a guide to resolve the matter.

Package availability and the booking process will be announced later. Please follow the latest news on the platform to learn when packages will be available and how to book them. You can also subscribe to the Nusuk news letter and the Al-Bait Guests Telegram Group to receive the latest updates on package availability.

Nusuk Hajj offers a wide variety of packages to cater to pilgrims’ unique needs. These packages range from all-inclusive to Mashaer packages, which only include basic services within the sacred Mashaer (Mina, Muzdalifah, and Arafat). Mashaer packages do not include any services outside Mashaer, such as flights, accommodation, transportation, or catering.

Choosing the package category allows you easy access to the package that suits your preferences when made available.

• Hotels
• Meals
• Transportation
• Flights
• Services

Additionally, guidance and logistical support will be provided throughout the trip.

Accordion Content

Aziziyah is a lively district of Makkah located a few miles away from Haram.It has excellent foot access to the Jamarat. Those on the shifting packages will stay in Aziziyah for a number of days.

As specified in the package details, all packages include a stay in Madinah, either before or after Makkah.

Pilgrims can indicate their preferred package in advance. Once the booking stage begins, they will receive notifications regarding the package availability and opening dates. By clicking on the link associated with their preferred package, they will be directly redirected to the relevant booking page, streamlining the process and ensuring easy access to the desired package.

• Non-Shifting:
  You will remain in a hotel close to Haram throughout your Makkah stay and will NOT
  move to Aziziyah as the days of the Hajj rites approach. On the 10th of Dhul-Hijjah, when
  you go to Makkah to perform your Tawaf, you will have access to your hotel room.
  Shifting:
  You stay close to Haram for most of the tour, but as the Hajj days approach, the
  accommodation shifts to a third location in Aziziyah—a suburb of Makkah located a
  few miles from Haram.
  Benefits of choosing a shifting package:
• Prices for hotels near Haram spike during Hajj and a package with a more affordable location
  like Aziziyah ensures a lower package price.
• Pilgrims must stay in Mina for about five to six days, but those on a non-shifting package pay
  higher rates to retain their Makkah hotel, although they will not stay overnight. It makes
  sense for many pilgrims to opt for a cheaper third location during this period.
• Shifting packages grant access to Aziziyah accommodation during Hajj days. Pilgrims have
  basic and overcrowded facilities in Mina, so Aziziyah provides an alternative accommodation which can be accessed anytime. It helps ease the pressure some pilgrims face during their stay
  in Mina; however, it is essential to remember that your stay in Mina is part of the Hajj rites.
• Shifting packages offers a chance to prepare for Hajj. Pilgrims take a break from the hectic
  Haram just before Hajj, using Aziziyah’s calm environment for mental and physical preparation.Workshops and training sessions organised by Hajj providers are attended during this time.
• Even with a shifting package, access to transportation to the Haram is available. Aziziyah is approximately three miles away, allowing eager pilgrims to take a short taxi or shuttle trip to visit the Masjid.

Hajj packages provide a choice between two camps in Mina and Arafat:

Majr Al-Kabsh Camp and the standard camp. The main distinction lies in their locations, with the Majr Al-Kabsh camps being closer in terms of walking distance to the Jamarat.

• Majr Al-Kabsh Camp

boasts its strategic location, just 300 meters from the Jamarat Bridge, making it a quick and convenient 10-minute walk for pilgrims. This proximity ensures ease and convenience for performing rituals. The services provided in this camp are slightly higher in level. Transportation between Mina, Muzdalifah and Arafat will be by train. 

• Standard Camp

stands out with its impressive capacity, accommodating up to 30,000 pilgrims. This year, the Standard camp is situated approximately a 45-60 minute walk from the Jamarat. The camp ensures a comfortable stay and enriching experience for pilgrims, providing all necessary comforts.Transportation between Mina, Muzdalifah and Arafat will be by bus.

Three tiers of packages will be available: luxury, premium and standard. Luxury and premium on the non-shifting packages will benefit from the
high-speed train service, whereas premium and standard will travel via coach on the shifting packages.

• Luxury packages will include high-quality, 5A star Makkah hotels close to Haram, just a few minutes’ walk.
•  Premium packages will include good quality 4/5B star hotels in Makkah,  located approximately a 10-minute walk to Haram.
• Standard packages include a 3-star Makkah hotel, approximately a 20-minute walk to Haram. 

Clarity is vital regarding the package descriptions on the Nusuk website portal. It offers crucial details about your itinerary, package duration, location (Makkah or Madinah), travel mode (train or coach), meal provisions, and guide language proficiency. Carefully reviewing these descriptions is crucial for making an informed choice. As marketing partners of Al Bait Guests, we are committed to addressing any confusion and answering your queries. Additionally, Al Bait Guests strive to include specific amenities in
some packages, subject to availability.

• The team incorporates scholars knowledgeable in the rulings of the various madhabs (schools of thought), ensuring accessibility for all.
• If you have specific concerns or inquiries, contacting these scholars directly is advised, although pilgrims are encouraged to maintain contact with their chosen scholars for particular rulings.
• The current approach aligns with the Sunnah of the Prophet (PBUH), providing a diverse range of scholars regarding schools of thought, background, and language.

For Hajj 2024, packages were made available globally using custom flights.However, the system has changed this year, and this option is no longer
technically feasible in the initial phase. It may become possible during the second phase, but only if the allocated quota is not fully utilised or an
additional allocation is provided.

Every effort will be made to keep families together; however, this cannot be guaranteed. The room type you have chosen will be honoured, but males
and females may have to be split in some cases due to the limitations of the Nusuk booking system. For shifting packages, accommodation in Aziziyah will be in quad rooms.